Donor support
- How do I update or delete my workplace giving basket
- How much of my donation is passed on to the charity I choose?
- Why should I donate on GoodCompany instead of going to the designated charity website?
- How long does it take for the charity to receive my donation?
- What fees do you charge when I donate to a fundraising page, charity or specific project?
- Can I donate goods instead of money?
- How can I track how much money I've donated?
- Is there a minimum or maximum donation amount?
- Is my donation anonymous?
- Why should I donate?
- How should I choose a charity to donate to?
- What if I have a problem making a donation?
- I am involved with a charity and would like to include them on the website. What is the process?
- What is a Charity Gift Card?
- Do Charity Gift Cards expire?
- My gift recipient deleted the email containing their Charity Gift Card, how can I resend it?
- What if the person to whom I am sending a Charity Gift Card does not have Internet access?
- Who qualifies for a tax deduction for a Charity Gift Card, the giver or the recipient?
- I've lost my tax receipt(s). How can I be reissued my tax receipts?