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  1. Goodcompany Help desk
  2. Donor support

Donor support

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  • How do I update or delete my workplace giving basket
  • How much of my donation is passed on to the charity I choose?
  • Why should I donate on GoodCompany instead of going to the designated charity website?
  • How long does it take for the charity to receive my donation?
  • What fees do you charge when I donate to a fundraising page, charity or specific project?
  • Can I donate goods instead of money?
  • How can I track how much money I've donated?
  • Is there a minimum or maximum donation amount?
  • Is my donation anonymous?
  • Why should I donate?
  • How should I choose a charity to donate to?
  • What if I have a problem making a donation?
  • I am involved with a charity and would like to include them on the website. What is the process?
  • What is a Charity Gift Card?
  • Do Charity Gift Cards expire?
  • My gift recipient deleted the email containing their Charity Gift Card, how can I resend it?
  • What if the person to whom I am sending a Charity Gift Card does not have Internet access?
  • Who qualifies for a tax deduction for a Charity Gift Card, the giver or the recipient?
  • I've lost my tax receipt(s). How can I be reissued my tax receipts?
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